1. Introduction
At GCC Brokers Limited, we are dedicated to upholding the highest standards of integrity in how we handle personal information. We approach this responsibility with the utmost seriousness, adhering to widely accepted privacy ethics and standard business protocols.
The collection and management of your personal information is conducted in compliance with the EU General Data Protection Regulation (GDPR). We may share your personal information with a limited number of trusted partners and/or affiliates of GCC Brokers Limited, solely for the purpose of managing your account.
For any inquiries or feedback regarding this Privacy Policy, please contact our Customer Support Team at [email protected].
2. Information We Collect
When you open a trading account with GCC Brokers Limited, we collect the following information:
- Personal details — Name, address, date of birth
- Employment information — Employer, job title, salary
- Identity documents — Passport, national ID, or driver's license
- Proof of address — Utility bill, bank statement, or government-issued document
This information is collected in compliance with the Money Laundering Regulations 2018 and our regulatory requirements to establish proof of identity and address during onboarding.
We process your personal data only when you explicitly opt-in and provide consent during the application process. This processing is based on the lawful ground that it is necessary for the performance of a contract to which you are a party, or to take pre-contractual steps at your request.
3. Identity Verification
We take the responsibility of verifying your identity seriously. This may involve:
- Requesting and processing copies of your personally identifiable information
- Engaging trusted third-party services to perform electronic verification on our behalf
- Requesting additional information if initial verification attempts are unsuccessful
4. How We Use Your Information
We only retain data that is essential for providing the services offered on our website. Where applicable, we may use the personal information you provide to contact you regarding GCC Brokers Limited's products and services.
Personal data provided during the KYC process may be assessed for onboarding under:
- The Mauritius-regulated entity, or
- Where insufficient for regulatory onboarding, the Company's unregulated entity in Saint Vincent and the Grenadines
In either case, data processing is carried out in accordance with applicable data protection laws and for the purposes of fulfilling contractual obligations.
5. Third-Party Sites
Our website may contain links to external websites. GCC Brokers Limited:
- Is not responsible for the privacy policies and practices of external websites
- Does not share your personally identifiable information with any unauthorized third party under any circumstances
- Prioritizes the confidentiality and security of your information in accordance with applicable data protection regulations
We encourage all visitors to read the privacy statements of each website that collects personally identifiable information.
6. Changes to This Policy
GCC Brokers Limited reserves the right to update or modify this privacy statement as needed. In the event of changes, we will notify you accordingly. We recommend that you regularly review this policy to ensure you are satisfied with the conditions under which you provide your personal information.
Your continued use of our services after any modification signifies your acceptance of the updated privacy statement.
7. GDPR Compliance
As a Data Processor, GCC Brokers Limited voluntarily commits to comply with the requirements and principles of the EU General Data Protection Regulation (GDPR). We have established and will maintain strict security procedures to protect your personal information against:
- Loss and theft
- Unauthorized copying, disclosure, use, or modification
Access to personal information is restricted to employees and authorized service providers who require it to perform their duties.
8. Public and Private Areas
Public Area
When you provide your name and address on the public area of our website to request information about our products and services, you may voluntarily provide additional personal information. In this area, you will be asked to provide your personal information to register with GCC Brokers Limited and open an account.
Private Area
To ensure service quality, we may monitor and record any communication you have with us — whether in writing, by phone, or by electronic mail.
Important: Email communication is not encrypted to or from either the public or private areas of our website. For your security, we recommend that you do not send personal information to us via email.
9. Cookies
Cookies are small text files stored on your device when you visit a website. They serve various purposes, including remembering your preferences, enabling smooth navigation, and providing personalized content.
Session Cookies
Session cookies are temporary and deleted when you close your browser. We use them for:
- Carrying information across pages without re-entering data
- Allowing access to stored information within registration
- Non-personal tagging purposes (using random numbers)
Persistent Cookies
Persistent cookies remain on your device until they expire or are manually deleted. We use them for:
- Recognizing you as a unique visitor when you return to our website
- Tailoring content or advertisements based on your interests
- Compiling anonymous, aggregated statistics to understand how users interact with our site
- Internally identifying you with account name, email address, customer ID, currency, and location
- Differentiating users on the same network
- Managing research survey frequency
Disabling Cookies
You can accept or decline cookies by adjusting your browser settings. However, disabling cookies may limit certain interactive features on our site.
For instructions on managing cookies, visit allaboutcookies.org.
10. Contact
For questions regarding this policy, contact our Customer Support Team at [email protected].